HUDSON — Once it’s operational, Comcast’s new customer support center in Hudson is expected to bring 100 new jobs to the region by year’s end, the company said Monday. During a press conference at the ...

Christopher Elliott, the journalist who broke the story about the Comcast-"A**hole Brown" customer service debacle, writes that more customers are coming forth with similar stories. On his blog ...

Comcast used to be a joke. One of those bitter jokes shared by strangers sitting around a bar, wondering why the world won't ever change for the better. Its customer service was reputed to be the ...

When Badr's grandparents moved from one house to another in April 2018, they had one simple request for Comcast—they wanted the cable company to transfer their Internet-only plan to the new address, ...