You can already buy almost anything with the click of a mouse. Now tech giants are preparing for an AI helper to do even that for you one day. Google, Amazon and OpenAI are racing to add new ...

Get this. You walk up to a robot-run convenience store, place your order on an app, and robotic arms quickly grab your items and deliver them to a secure window, all without any human employees.

Forbes contributors publish independent expert analyses and insights. Kiri Masters covers trends in retail media and marketplaces. Amazon's February launch of Rufus, an AI shopping assistant, offers ...

Sarina Trangle started as a corporate news reporter in October 2024. She previously spent four years on the business desk at Newsday, covering the health industry, commercial real estate and cannabis.

The year 2025 promises a retail landscape unlike anything we've seen before. As the pace of innovation accelerates, retailers are breaking boundaries to engage customers, empower employees and ...

What if your next online purchase didn’t require endless tabs, clunky checkout forms, or even leaving the conversation you’re having with an AI assistant? Imagine describing the perfect handmade gift ...

The future of shopping is supposed to look like this: you tell your AI agent — whether powered by ChatGPT or Perplexity — that you need batteries, a new desk chair and maybe a vacation. Minutes later, ...

Learn why personal styling services are booming and how fashion consultants are leading the online styling trend in modern ...

I still remember the 1980s and '90s when TV shopping networks like QVC and HSN transformed how people shopped. Charismatic hosts, real-time phone calls and limited-time offers made shopping feel ...